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Hang Lung Publishes Sustainability Reports 2017 32
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    Hang Lung published its online Sustainability Reports 2017 on June 20 (Wednesday), covering the challenges and achievements in pursuing sustainability throughout their day-to-day operations for the period January 1 to December 31, 2017.


    Building upon their successes over the past five years, the Company has adopted a new sustainability framework this year which takes into account the emerging global trends outlined in the United Nations' Sustainable Development Goals (SDGs). This new framework sets Hang Lung on the path to develop longer-term goals and plans that will bring the Companies' sustainability initiatives to the next level.


    Remarkable milestones in 2017 included the completion of asset enhancement programs at Plaza 66 in Shanghai and at Fashion Walk in Hong Kong. These asset enhancement programs not only increased the profitability of Hang Lung's portfolio, but also optimized the energy and operating efficiency of the projects by adopting new technologies and approaches. Last year, the Company invested over HK$40 million in a Clean Air Initiative, to enhance the indoor air quality at our properties on the Mainland.


    Below are the Companies' sustainability highlights in 2017:


    Driving Purposeful Business

    Rolled out the new Customer Engagement Survey at our Mainland malls and received an average of 90% overall customer satisfaction.
    - Invested over HK$40 million in the Clean Air Initiative to upgrade air filtration systems at malls and office towers on the Mainland to enhance indoor air quality.


    Building Cohesive Workforce

    Delivered 86,469 hours of training to staff.
    - Launched the Hang Lung Challenge to enhance employee understanding of the Group and strengthen team spirit.
    - 40% of our executive staff members are female.


    Conserving Natural Capital

    Achieved 9% reduction in electricity intensity at properties across Hong Kong and the Mainland in 2017 against the 2015 baseline, just 3% away from the 2020 target.
    - Replaced air-cooled chillers with more energy-efficient water-cooled chillers at 14 properties in Hong Kong since 2006, cumulatively reducing electricity consumption by 96 million kWh, equivalent to HK$123 million.
    - Reduced water consumption by 12% at properties on the Mainland in 2017, compared to 2016.


    Safeguarding Common Future

    Organized over 100 volunteer activities under the theme Shaping the Future across Hong Kong and the Mainland, contributing over 12,000 volunteer service hours.
    - Launched the Hang Lung Young Architects Program in collaboration with leading local cultural enterprise Walk in Hong Kong to enable over 300 secondary school students to better understand architecture and its connection with the community.


    The year 2017 marked the inclusion of Hang Lung Properties as an Index Component of the Dow Jones Sustainability Indices (DJSI) in the Asia Pacific Index for the first time. The Hang Lung Sustainability Reports are prepared in accordance with the core option of the Global Reporting Initiative (GRI) Standards and adopts the revised Environmental, Social, and Governance Reporting Guide (ESG Guide) contained in Appendix 27 of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong. Information in the Reports has been independently verified by the British Standards Institution.


    The Sustainability Reports 2017 are now available for download from the Company website:

    Hang Lung Group

    Hang Lung Properties

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